Meet Our Staff and Interns!

Founder & CEO

Cindy McGrew worked full time for 18 ½ years, at Legg Mason, now Morgan Stanley, as a Client Service Representative. She left her full time job to devote her efforts full time to Operation Second Chance. She began this mission of hope out of love for our country, pride in being an American and a huge respect for those serving in the military.


Nicholas joined the U.S. Army in November 2006, attending OSUT basic training at Ft. Leonard Wood, Missouri to become a Combat Engineer. Upon completion of basic training, he was stationed in Baumholder, Germany with the 40th Engineer’s. He deployed to Sadr City, Iraq in 2008, conducting urban operations to include counter IED operations. August 26, 2008, the vehicle he was gunning was struck by an IED which resulted in the bi-lateral amputation of both his legs and CPL C. Alfonso losing his life. Nick spent the next 3 years at Walter Reed Army Medical Center in Washington D.C., having almost 60 major surgeries. Daily physical and occupational therapy consumed his life until he was medically retired in October 2010.



Katie Sanders is the Director of Outreach and Development for Operation Second Chance. Katie and her husband, Tim, have been involved with OSC for more than a decade, starting as volunteers and participants in the annual bike ride, Ride Allegheny, which raises funds for OSC.
In 2019, she officially joined OSC as an employee. Since, she has focused on building new programs and expanding relationships with the Veteran community and plays a role in helping plan retreats at Heroes Ridge at Raven Rock.


Staff Member

In 2007, Vanessa was awarded the Family Readiness Group Leader of the Year by the 95th MP Battalion. In 2011, her husband was medically retired from the Army due to injuries sustained for his support to Operation Iraqi Freedom.

During her time with her husband at Walter Reed Army Medical Center, Vanessa was provided much needed support by Cindy McGrew and Operation Second Chance. After her husband’s retirement Vanessa and her family settled in Tallahassee, Florida. In 2017, with the support of Cindy McGrew, Vanessa started the OSC Veteran Group in Tallahassee, Florida. Providing support to fellow military families is a passion for her.




My name is Jesyka O’Brien and I am lucky to call myself an intern with Operation Second Chance. I currently reside in Milton, Delaware with my husband RET SGT (Purple Heart veteran) Shaun O’Brien and our three amazing children. I graduated from Drew University in 2010 with my bachelor’s in economics and financing.

  Unfortunately, on September 18, 2011 our lives changed forever when Shaun was severely injured while on tour in Afghanistan. It was while Shaun was receiving treatment at Walter Reed National Medical Center at Bethesda, that Operation Second Chance and Cindy came into our lives, and I could finally smile again. OSC welcomed us into their family with open arms, even offering an internship that I loved until Shaun was medically retired. 


Bev is the wife and caregiver to her husband, Max, who was combat injured and subsequently retired from the U.S. Army. Max and Bev have two beautiful daughters, Brianna and Isabella, who keep them busy and always on the go. During Max’s recovery at Walter Reed, Beverly became involved with Operation Second Chance programs and developed lifelong friendships with others facing the same struggles on the road to recovery. Beverly realized the importance of having a strong community of peers on recovery and long-term success and began to work tirelessly to develop local programs, events, and opportunities for local caregivers and families of wounded warriors.