Meet Our Staff and Interns!

Founder & CEO

Cindy McGrew worked full time for 18 ½ years, at Legg Mason, now Morgan Stanley, as a Client Service Representative. She left her full time job to devote her efforts full time to Operation Second Chance. She began this mission of hope out of love for our country, pride in being an American and a huge respect for those serving in the military.

Staff Member

Lisa Lourake is a Florida native, receiving her undergraduate degree from the University of Delaware, and her graduate degree from University of Maryland University College.  As military spouse for 22 years, she volunteered for many base level programs that supported spouses of deployed service members.  Lisa also volunteered weekends and some weekdays for just over 8 years at Walter Reed Military hospital, using her time and experience to counsel the combat wounded men and women from OIF and OEF, and their spouses.  Lisa brings a high level of veteran program, caregiver, and benefit structure knowledge to the OSC team, and is very excited to be a part of Operation Second Chance. 

Stephanie Albrecht
Staff Member

Coming Soon

Staff Member

In 2007, Vanessa was awarded the Family Readiness Group Leader of the Year by the 95th MP Battalion. In 2011, her husband was medically retired from the Army due to injuries sustained for his support to Operation Iraqi Freedom.

During her time with her husband at Walter Reed Army Medical Center, Vanessa was provided much needed support by Cindy McGrew and Operation Second Chance. After her husband’s retirement Vanessa and her family settled in Tallahassee, Florida. In 2017, with the support of Cindy McGrew, Vanessa started the OSC Veteran Group in Tallahassee, Florida. Providing support to fellow military families is a passion for her.